TikTok Downloader Not Working?Help Center

Check that you copied a complete public TikTok URL.

1. Open the post in TikTok and use Share → Copy Link again.
2. Remove spaces before or after the link.
3. Try the full tiktok.com URL from a browser if a short link fails.

A fresh link or a different network often resolves lookup timeouts.

1. Refresh TikTok and copy a fresh link.
2. Wait a few seconds before trying again; repeated requests can trigger a short rate limit.
3. Try a current version of Chrome, Safari, Firefox or Edge.

Your browser may open the file instead of saving it automatically.

1. On desktop, right-click the download link and choose Save As.
2. On iPhone, long-press the link and choose Download Linked File or Save to Files.
3. On Android, check the browser Downloads folder and allow download prompts.

Mobile browsers use different folders and download prompts.

1. Use Safari on iPhone and Chrome on Android for the most predictable flow.
2. Move iPhone files from Files → Downloads to Photos with Share → Save Video.
3. On Android, check Files → Downloads if the video is not visible in Gallery.

Photo posts need to be public and may require one confirmation per image.

1. Confirm the link opens a public photo post with swipeable images.
2. Retry with a fresh link if an image preview is broken.
3. Allow each browser download prompt when saving several images on mobile.

Audio availability can change for individual TikTok posts.

1. Retry the MP3 option with the original public video link.
2. If video works but audio does not, the post's audio source may be restricted.
3. Try another public post to confirm whether the issue is link-specific.